They did great overall It arrived early in a nice gold package and a gorgeous blue box Truthfully my main problem (aka the reason for the 3 star rating) is that it's not proportionate It looks great on the models but terribly off on me The necklace chain is super long and the pendant,while amazing,is very large.

Dear Stephanie, Thank you so much for your feedback. We're very sorry you weren't completely happy with your item. The dimensions of the pendant are clearly stated in the product description, and the chain length is adjustable between 20-23 inches, which is standard pendant length for a chain. We would have been happy to send you our gold silk cord for free (which is completely adjustable in terms of length) but unfortunately you never responded to our messages.

The necklace is beautiful

It’s sooo perfect looks exactly like the one in the movie!

The chain is longer than it looks in the picture and it's perfect! Great addition to my Live Action Belle!