What if It Doesn’t Fit? Your Guide to Ordering a Custom Gown
We understand that while ordering a custom made dress can be convenient for many girls, it can also be intimidating, especially if you’ve never measured yourself before. While we hope our testimonial page helps put your mind at ease, we also wanted to address some of the most common concerns customers have when ordering their dresses.
What if I Don’t Know How to Measure?
If you’re unsure how to measure, start with referencing our measuring guide. In it you’ll find helpful tips (such as having a friend measure instead of measuring yourself) that will help ensure your measurements are accurate. Still don’t feel comfortable taking your measurements? We are happy to FaceTime or Skype with you to answer any questions or concerns you may have. We know asking some of these questions via email can be cumbersome, so we’re more than happy to take the time to answer them “face to face” and even help you in the process of measuring.
What if I’m losing or gaining weight?
If your weight is fluctuating, we highly recommend a lace-up (corset) back! Most of the alterations your dress will need if you lose or gain weight will be to the bodice of your dress. A lace-up back provides a huge amount of flexibility in your dress’ fit, and should eliminate the need for bodice alterations if your weight fluctuation is moderate.
What if the final product doesn’t fit?
Before we mail your dress it is double and triple checked for accuracy. Simply put, we don’t mail out dresses that aren’t made to the size you submitted. If for any reason there is a problem with your dress, please contact us so we can help you to resolve the issue.
Additionally, each dress we make includes a large “seam allowance.” A seam allowance means there is extra fabric included in the seams of your dress so that it can easily be let out.
Still Have Questions?
Still have questions or concerns? Please drop us a line! We’d love to hear from you and we’re more than happy to answer whatever questions you may have.